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Rock Springs Subdivision Water Service Interruption


UPDATE -07/10/2017 4:10 P.M.:

WSA was unable to  get all customers connected today but hopes to complete the temporary service connections tomorrow Tuesday July 11, 2017. If there are any questions please feel free to contact our offices.


UPDATE- 07/10/2017:

The temporary line was installed on Friday 7/7/17 and went through a disinfection process.

Two bacteria samples were taken on 7/8 and 7/9, both sample are good according to our laboratory, Joiner Labs.

WSA will begin connecting the temporary line to the 21 homes today starting with the end connections where the pressure was low. We will attempt to get all 21 services connected today. Each customer will be notified in person when their service is connected and there will be approximately a 15 minute interruption for them. All other customers will have service throughout this connection process except during their individual house connection.


UPDATE- 07/07/2017:

The temporary waterline has been installed and is fully charged with water and chlorine for disinfection.

Water samples will be taken on Saturday and Sunday.

If both samples pass the bacteria test then WSA will connect the temporary line to each home service on Monday. This will complete the interim repair and restore full water pressure to each home.

The permanent line installation is scheduled to begin next Wednesday or Thursday.


On July 6, 2017, WSA started to receive low water pressure calls from Rock Springs Road customers in New Baltimore. An investigation indicates no apparent line break and pressure dropping off midway down the street. WSA has concluded that the 2-inch pipe is deteriorated and that a piece of the inside of the pipe has broken off causing a partial blocking and subsequent low water pressure to your home.

WSA will be doing an interim repair to restore the water service followed by a permanent line installation. Here are the details.

The interim repair will be to install a 2 inch PVC above ground pipe system and connect each home. WSA crews will be installing the pipe and making the connections. Once installed the pipe will be disinfected and is required to successfully pass two separate bacteria tests. Estimated time to install the temporary system and have it go live is approximately 3 - 4 days. WSA will begin this interim repair on Friday, July 7, 2017.

The permanent repair will be a 4-inch pipe that is bored underground by a contractor and WSA will connect the laterals for each home. The contractor indicated that he could possibly begin work next Wednesday or Thursday. Minimum estimated project time is 5 days which includes pipe, lateral connection and disinfection. It is anticipated that a permanent new line will be completed in approximately 2 – 3 weeks.

The impact to your water service will be a 15-minute disruption during the interim and permanent connection of your home. Also, please be assured that WSA will restore any area that is disrupted on your property during the interim and permanent repairs.

We apologize for this inconvenience and appreciate your patience as we work to restore complete water pressure to you.


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